Enterprise-Grade Security You Can Trust
Chat API is built on EU infrastructure with full GDPR compliance, TLS 1.3 encryption, and a 99.9% uptime SLA so your business communications are always protected.
GDPR Compliant
Full compliance with EU data protection regulation
EU Data Residency
All data stored and processed within the European Union
TLS 1.3 Encryption
Industry-leading encryption in transit and at rest
99.9% Uptime SLA
Guaranteed availability with proactive monitoring
How We Protect Your Data
Security is built into every layer of Chat API, not bolted on as an afterthought.
End-to-End Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256.
Zero Message Logging
Message content is never logged after delivery. We process to deliver, not to store.
API Key Rotation
Access controls with per-team API keys and instant rotation from your dashboard.
Webhook Signature Verification
Every webhook payload is signed. Verify authenticity before processing events.
Third-Party Security Audits
Regular independent security audits and penetration testing of our infrastructure.
DDoS Protection and Rate Limiting
Always-on DDoS mitigation and intelligent rate limiting to keep your integration stable.
GDPR Compliance in Detail
Chat API acts as a data processor under GDPR. We offer Data Processing Agreements (DPA) to all customers, supporting your compliance obligations.
Found a Security Vulnerability?
We take security reports seriously. If you discover a vulnerability in Chat API, please contact us privately so we can address it before public disclosure.
Report to: security@chat-api.eu
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