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WhatsApp for PR and Communication Agencies: Managing Media and Clients

PR agencies manage relationships with journalists and media (for their clients), with clients themselves for campaign updates, and with other stakeholders like influencers and creators. WhatsApp Business API optimizes all these communications.

WhatsApp for PR and Communication Agencies: Managing Media and Clients

Media relations

Journalists are the most valuable contacts for a PR agency. WhatsApp is many journalists' preferred channel for quick communication with spokespersons.

Sending the press kit via WhatsApp directly to the relevant editor guarantees the material is received and considered much more effectively than email.

Client updates

Regular WhatsApp updates on ongoing PR actions, obtained coverage, and identified media opportunities keep the client informed and satisfied.

Influencer management

Influencer marketing campaigns require continuous coordination. WhatsApp is many influencers' preferred channel for quick communication with brands and agencies.

Crisis communication

Communication crises require immediate and coordinated response. A WhatsApp system for the crisis team allows coordinating the response in real time.

Communication speed in the first hours of a crisis is determinant for the outcome.

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