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WhatsApp for Industry 4.0: Alerts, Operators and Supply Chain

Smart factories adopting Industry 4.0 generate huge amounts of sensor data. WhatsApp Business API is the channel to bring critical alerts directly to operators and maintenance managers in the most immediate way possible.

WhatsApp for Industry 4.0: Alerts, Operators and Supply Chain

Predictive maintenance alerts

Predictive maintenance systems analyze sensor data and identify anomalies that can lead to failures. WhatsApp alert to the maintenance manager allows preventive intervention.

Integration between SCADA/MES systems and Chat API allows sending automatic alerts based on configurable thresholds for each critical parameter.

Line communications

Shift changes, production target communications, and planned downtime notifications via WhatsApp reach operators immediately.

Supply chain management

Notifications for critical delivery delays, component shortages, and production plan changes to purchasing and production managers via WhatsApp allow quick reaction to minimize line impact.

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