Contract deadline management
WhatsApp notifications for critical leasing deadlines are fundamental: vehicle inspection, seasonal tire change, road tax renewal, contract expiry with renewal proposal.
Contract renewal proposals sent via WhatsApp 3 months before expiry have much higher conversion rates than email.
Accident and breakdown assistance
Accident or breakdown assistance via WhatsApp is much more efficient than the call center: the client sends damage photos and receives immediate instructions.
Accident documentation collection (CID, photos, documents) via WhatsApp eliminates email problems with oversized attachments.
Fleet management communications
For business clients with fleets, fleet management communications are much more efficiently handled via WhatsApp Business API than traditional communications.