Reminders for sessions and therapies
For dialysis patients with tri-weekly sessions, WhatsApp reminders with tomorrow's session time and pre-dialysis dietary and fluid restriction reminders are a highly valuable service.
Caregiver support
A dedicated WhatsApp channel for caregivers allows informing them of schedule changes, sending home management instructions, and collecting urgency reports.
Caregivers are often elderly or not tech-savvy. WhatsApp is the most accessible channel for this segment.
Clinical parameter monitoring
For patients with conditions requiring home monitoring, a WhatsApp system for collecting measured values from the patient and transmitting to the clinical team reduces the need for frequent center visits.
Privacy and clinical sensitivity
Chronic patient clinical data is highly sensitive. Design each WhatsApp communication for minimal clinical information exposure.
