WhatsApp booking system
A WhatsApp booking chatbot guides the client through the process: treatment choice, therapist selection, date and time selection from available slots, and appointment confirmation.
This system works 24/7, allowing clients to book even in the evening or on weekends.
No-show reduction
The automatic 24-hour reminder reduces no-shows by 50-60% compared to no pre-appointment communication.
If the client replies 'Need to reschedule', the chatbot automatically proposes the next available slots.
Loyalty programs
WhatsApp notifications about accumulated loyalty points and offers reserved for loyal clients create a constant incentive for repeat visits.
Post-treatment communications
Post-treatment care instructions via WhatsApp are highly appreciated by clients. A follow-up message 3-5 days after an important treatment demonstrates professional care.
