New member onboarding
The first month is critical for new member retention. A WhatsApp welcome sequence accompanying the new member in the first days increases the probability they develop a stable routine.
Membership renewal and churn reduction
Send a renewal reminder 2 weeks before expiry. For inactive members (not visiting for 2+ weeks), send a win-back message with a warm, personal approach.
Class and booking communications
Automatic notifications for fully booked classes, reminders for booked classes, and alerts for availability in previously sold-out classes.
Personal trainers and digital coaching
Personal trainers can use WhatsApp Business API to deliver personalized training programs to online clients: weekly training plan in PDF, progress feedback, personalized motivation.
