Orders and online grocery
For neighborhood grocery stores, a WhatsApp order system is much simpler to implement than a full e-commerce. The customer sends the shopping list via WhatsApp, the store prepares the order and confirms the total and pickup or delivery time.
Promotions and digital flyer
The weekly offers flyer sent via WhatsApp as PDF reaches customers before they go shopping, influencing their purchasing decisions.
Flash offer notifications have very high conversion rates.
Allergen and special diet management
A WhatsApp chatbot answering allergen questions is a value-added service for customers with intolerances or special diets.
Loyalty program
Notifications about accumulated points and available rewards in the loyalty program via WhatsApp increase program engagement and store visits.
