Fewer no-shows, better patient outcomes
Automate appointment reminders, prescription notifications and patient follow-ups on WhatsApp — the channel patients actually respond to.
Why healthcare providers need better messaging
High no-show rates drain revenue
Missed appointments cost healthcare providers an average of $200 per slot. Phone call reminders have a 35% response rate.
Low medication adherence
50% of patients don't take medications as prescribed. Lack of timely reminders is the leading cause of non-adherence.
Manual follow-up is time-consuming
Staff spend hours each day on phone follow-up calls for routine reminders and test results — time that should go to patient care.
Patient communication on autopilot
Appointment Reminders
WhatsApp APISend automated WhatsApp reminders 48 hours and 2 hours before every appointment, with confirm/reschedule reply options.
Patient Follow-ups
WhatsApp APIAutomate post-visit check-in messages, satisfaction surveys, and recovery progress check-ins without any admin effort.
Prescription & Medication Alerts
SMS APISend personalized prescription-ready notifications and daily medication reminders to improve adherence and health outcomes.
Telehealth Check-in Links
WhatsApp APIAutomatically send telehealth session links 15 minutes before each appointment, ensuring patients join on time.
Chat API
● online
City Clinic 🏥
Hi Laura! Reminder: your appointment with Dr. Rossi is tomorrow at 10:30 AM.
08:30 ✓✓
City Clinic 🏥
Reply CONFIRM to confirm · Reply RESCHEDULE to change
08:30 ✓✓
CONFIRM
08:32 ✓✓
60%
Reduction in missed appointments
40%
Higher medication adherence
3h
Saved per staff member per day
Tools for healthcare messaging
WhatsApp API Ready to bring WhatsApp to your business?
Start using the Chat API APIs for free. No credit card required for the sandbox.