Keep customers hungry for more with WhatsApp
Restaurants, dark kitchens, and food delivery brands use Chat API to confirm orders, send live delivery updates, promote specials, and handle table reservations — all on WhatsApp.
Why restaurant messaging fails customers
Order confusion and missed confirmations
Customers worry about whether their order went through. A lack of real-time confirmation leads to duplicate calls and complaints.
No-shows and last-minute cancellations
Without automated reservation reminders, restaurants suffer from no-shows that waste prep time and reduce table revenue.
Promotions buried in email and social
Daily specials, seasonal menus, and loyalty offers sent via email or pushed through social algorithms rarely reach regulars at the right time.
WhatsApp messaging for food businesses
Instant order confirmations
Webhooks APISend automatic WhatsApp confirmations the moment an order is placed, with estimated prep and delivery time.
Live delivery tracking updates
Campaigns APINotify customers when their order is being prepared, picked up, and is nearby — reducing delivery support queries.
Reservation reminders
Chatbot BuilderAutomatically remind diners 24 hours and 2 hours before their reservation, with a one-tap confirm or cancel option.
Promotional broadcasts
Broadcast APISend personalised offers, daily specials, and loyalty rewards to opted-in customers as WhatsApp messages.
Chat API
● online
Restaurants & Food Delivery
🍕 Your order #1042 is confirmed! Estimated delivery: 35 mins. Track your rider live: https://track.example.com/1042
12:30 ✓✓
40%
Fewer inbound order-status calls
25%
Reduction in no-show rate with reminders
3x
Higher promo engagement vs email
Tools for restaurant & food delivery messaging
WhatsApp API Ready to bring WhatsApp to your business?
Start using the Chat API APIs for free. No credit card required for the sandbox.