Delight travellers at every step of the journey
From booking to checkout, automate every traveller touchpoint via WhatsApp — increasing satisfaction, reducing inbound queries and driving repeat bookings.
Why travel companies need better messaging
Booking confusion and last-minute queries
Travellers who don't receive clear booking confirmations flood support lines with "Did my booking go through?" calls.
Flight and schedule changes cause chaos
When flights change, travellers need instant notification. Delayed alerts lead to missed connections and costly rebookings.
Check-in friction damages satisfaction scores
Guests who don't know how or when to check in arrive at reception confused, creating queues and negative first impressions.
WhatsApp automation for seamless travel experiences
Instant Booking Confirmations
WhatsApp APISend a detailed WhatsApp booking confirmation the moment a reservation is made — including dates, reference number and hotel details.
Check-in Reminders
WhatsApp APIAutomatically notify guests 24 hours before check-in with instructions, room upgrade options and a link to online check-in.
Itinerary Updates
WhatsApp APIPush real-time itinerary updates, transfer details and destination tips to travellers' WhatsApp the night before each leg of their trip.
Flight & Schedule Alerts
SMS APISend instant alerts for gate changes, delays and cancellations via WhatsApp and SMS so travellers are always the first to know.
Chat API
● online
SunTravel ✈️
Hi Maria! Your booking REF-8821 is confirmed. Check-in: 14 Aug, 3:00 PM at Grand Hotel Roma.
11:20 ✓✓
SunTravel ✈️
Your room: Deluxe Double, Sea View. We can't wait to welcome you! 🌊
11:20 ✓✓
Can I do early check-in?
11:22 ✓
30%
Fewer inbound support calls
25%
Higher online check-in rate
40%
Increase in satisfaction score
Tools for travel & hospitality messaging
WhatsApp API Ready to bring WhatsApp to your business?
Start using the Chat API APIs for free. No credit card required for the sandbox.