WhatsApp API for Shopify: Automate Your Store Notifications
Connect Chat API to your Shopify store and send WhatsApp order confirmations, shipping updates, and abandoned cart recovery messages. EU-hosted, GDPR-compliant, live in minutes.
Connect Shopify to WhatsApp in 3 steps
Get your Chat API key
Sign up for Chat API, connect your WhatsApp Business number, and generate your API key from the dashboard.
Set up Shopify webhooks
Configure Shopify webhooks (order/create, order/fulfillment, checkouts/create) to call Chat API's REST endpoint.
Send WhatsApp messages
Use Chat API to send approved WhatsApp template messages for orders, shipping, and cart recovery automatically.
WhatsApp automations for your Shopify store
Order Confirmations
Automatically send a WhatsApp message when a customer places an order. Include order number, items, and estimated delivery.
Shipping Updates
Notify customers the moment their order is shipped. Include tracking links directly in the WhatsApp message.
Abandoned Cart Recovery
Recover lost sales by sending a WhatsApp reminder 1–24 hours after a customer abandons their cart. Average recovery rate: 30–40%.
Delivery Confirmation
Send a final confirmation when the order is delivered and ask for a review — increasing post-purchase engagement.
Promotional Campaigns
Send WhatsApp broadcast campaigns to opted-in customers with new products, discounts, and seasonal offers.
Support via WhatsApp
Embed the Chat API chat widget on your Shopify store so customers can contact support via WhatsApp directly from your site.
What Shopify stores achieve with WhatsApp
Send a Shopify order confirmation via WhatsApp
// Shopify webhook handler (Node.js)
app.post('/webhooks/orders/create', async (req, res) => {
const order = req.body;
const phone = order.shipping_address?.phone;
if (phone) {
await fetch('https://api.chat-api.eu/v1/messages', {
method: 'POST',
headers: {
'Authorization': 'Bearer YOUR_API_KEY',
'Content-Type': 'application/json'
},
body: JSON.stringify({
to: phone,
template: 'order_confirmation',
params: {
name: order.customer.first_name,
order_number: order.order_number,
total: order.total_price
}
})
});
}
res.status(200).send('OK');
}); WhatsApp + Shopify: Frequently asked questions
Does Chat API work with Shopify?
Do I need a developer to connect Shopify and WhatsApp?
Is WhatsApp messaging for Shopify GDPR compliant?
What WhatsApp messages can I send to Shopify customers?
How much does WhatsApp API for Shopify cost?
Ready to connect WhatsApp to your Shopify store?
Start your free trial and send your first WhatsApp order confirmation in minutes.