Turn every order into a WhatsApp conversation
Boost customer satisfaction and reduce lost sales with automated order notifications, abandoned cart recovery, and real-time delivery updates.
Why e-commerce brands struggle with messaging
High cart abandonment
68% of shopping carts are abandoned before checkout. Email recovery campaigns average under 20% open rates.
Customers left in the dark
"Where is my order?" is the #1 support query. Manual responses consume agent time and increase refund pressure.
Return friction kills loyalty
Customers who struggle with returns rarely repurchase. Poor post-order communication leads to negative reviews.
Messaging automation for every e-commerce touchpoint
Automated Order Notifications
WhatsApp APISend instant order confirmations, payment receipts and dispatch notifications the moment each event happens in your system.
Abandoned Cart Recovery
WhatsApp APIRe-engage shoppers automatically 1, 4 and 24 hours after abandonment with personalized WhatsApp messages that link back to their cart.
Delivery Tracking Updates
WhatsApp APINotify customers at every delivery milestone — dispatched, in transit, out for delivery, and delivered — proactively reducing inbound support.
Return & Refund Notifications
SMS APIKeep customers updated on return approval status and refund timelines via automated SMS or WhatsApp messages.
Chat API
● online
Chat API 🛒
Hi Alex! Your order #4821 has been dispatched and is on its way. 📦
Estimated delivery: Tomorrow between 2–6 PM
09:41 ✓✓
Chat API 🛒
Track your parcel: track.shop/4821
09:41 ✓✓
When will it arrive exactly?
09:43 ✓
45%
Higher open rate vs email
3x
More cart recoveries
28%
Fewer WISMO tickets
Tools to power your e-commerce messaging
WhatsApp API Ready to bring WhatsApp to your business?
Start using the Chat API APIs for free. No credit card required for the sandbox.